Voicenter’s plugin for Google Chrome offers access to the functionality of a PBX in your browser. The installation process is simple and effortless and there’s no need to invest in new hardware or infrastructure to offer your team an edge.
Google Chrome Plugin
Feature Common use cases
Integrating your CRM, ERP, business intelligence application or, heck, the entire internet into your workflow has never been simpler thanks to Voicenter’s Chrome extension. Help your team be more productive by giving them an actionable solution capable of making and receiving calls directly from an open tab in a browser.
Forget about lost opportunities: Be it research, daily tasks in front of the computer, or collaboration on shared files - your team is always ready to pick up the phone!
Have a list of leads or prospects worth exploring? Have your managers browse through their websites for details and insights to make the initial pitch as well as the remainder of the conversation oh-so much more personal. They can then make the call directly from the contacts page with their notes and research before their eyes.
Accidents happen. There’s nothing we can do about them. But what we can do is minimize the fallout from a cup of coffee spilled on a computer, regular maintenance bottlenecks, or a dead charger on a business trip. Offer your team the flexibility to make and receive calls from any device using the handy Chrome extension.
How do I install the chrome extension?
The entire installation process shouldnt take more than a minute. Simply open Chrome’s extensions tab, search for Voicenter, and click on the button to add it into your browser. Do note that you will need a Voicenter account to log in.
The simplicity of the process grants your managers or supervisors the freedom of setting up new and existing employee accounts in a matter of moments saving you the time and resources of the IT department.
What’s under the hood?
Ok, you are in. Now what?
Well, after the initial tour, you can get your team acquainted with the interface that’s designed to streamline their workflow through performance-oriented automation.
- Click2Call: Turn any number on a web page into a clickable link you can use to make a call. This includes any web-based interface such as your CRM so your team can make an important call after careful research to make it much more personalized, therefore much more effective.
- Pop-Up Screen: Your team will be able to answer calls directly from their browser. This way you make sure they are always available even if there’s a different task like web research on their plate at the moment. More on the matter, the pop-up screen is integrated with your intelligence system, so knowing who’s calling (and potentially why) shouldn be an issue.
- Call record details: Make sure your team has access to their call records and details both in the office and on the fly using any device with Google Chrome on it.