The first impression of the business IVR is second to none
Customers who want to contact you will come directly to the ivr - this is the face of your business
The simplicity of routing the call to the desired destination, the jingle and information they will hear while waiting, performing actions on the IVR without the need for human service, will all determine how your customers feel before, during and after the call. Voicenter's business IVR is flexible and allows you to respond to customers through additional communication channels such as WhatsApp, social networks and more.
Advanced IVR or by its full name Interactive Voice Response System brings unparalleled flexibility to the business telephony system. The IVRr is a predefined automated voice response system in an easy-to-operate interface. The automatic response answers incoming calls and helps callers by forwarding them according to the choices on the IVR to the right department or representative and even help them complete simple tasks.
Setting up the IVR is done in a simple and easy way (drag & drop) with our IVR interface and if necessary you are always welcome to consult with our professional communications consultant free of charge.