Voicenter | Mail2Fax

Mail2Fax Transforms your corporate email to a digital fax machine

The old days of purchasing fax devices, approving budgets and maintaining hardware are over. Our Mail2Fax enables you to set up your fax sender users, groups domains and rules in order to Send, share, forward, and tag your faxes effortlessly.

Once the fax users or user groups are configured, each of them will be able to send faxes straight from their emails via several documents format (PDF, Tiff).

No more standing near the fax machine and hoping it will work.

You also don't need to worry about storing faxes in folders and cabins.

Sent faxes will stay with you, stored in your Fax history section.

MAIL2FAX Transforms your corporate email to a digital fax machine

Feature Common use cases

Automate your business process and save precious time

Imagine a world where there’s minimal disruption of your team’s workflow. You can get pretty close to it with Voicenter taking care of automating your fax interactions.

Keep working with your doc files, PDF editors, or directly via your CRM. All it takes to send a fax out is a click of a mouse. Yes, it’s really that simple. You will even get the confirmation mail that the fax was sent successfully.

Automate your business process and save precious time

Forget about maintenance costs

Tired of spending time and resources on maintaining the old fax machine?

There’s no need to burden the IT team with supporting the fax machine, fixing it, or even making sure there’s ink inside. An email doesn’t require ink or paper.
Everyone can literally have their own digital fax machine for as long as they are connected to the internet. They can send faxes even when they are not present in the office :)

Turn your mailbox into a business hub!

Need to send an urgent message on the fly? The ability of sending fax messages over email transforms your mailbox into a powerful business tool you can easily access from any device, anywhere. Just hit send and the recipient or even multiple recipients will hear the familiar buzzing sound of the fax machine doing it’s magic (if they haven’t switched to Voicenter, as in that case they’ll hear a ding.;) They would not even notice you did it from your own email.

How does it work?

Our fax sender interface gives you the power to configure fax templates for each user or department with its relevant look and feel. Enable users the option to use fax services anytime and anywhere.

Each sent fax is transferred to our fax SFTP servers with global coverage which sends the fax to the clients fax lines, so you do not need to have landlines anymore. No matter where you are.

All sent faxes by users in the organization are stored carefully in our fax history sectio. There you can enjoy the option to view, share, download, resend and a lot more. You don't need to see that old grumpy fax machine ever again.

Sending faxes

Each user that will attempt to send an email to a fax machine from his email inbox, will be checked and verified by the Following parameters in our system before sending process will be approved and completed:

1. Is the user an approved fax sender?
2. Is the user part of a fax senders group? If so, the same fax template will be processed. If not, then the queries proceed.
3. What name will be assigned to the fax the user is sending?
4. What “digital fax machine name” will the user be using?
5. Which phone number will be displayed in the clients fax machine?
6. What language of system messages for sent faxes will be displayed in the email?
7. Which template of fax will be used?
8. How many retries and retry intervals will be used for this user?
9. Where will the confirmation message be sent to?

All of the following queries will take a few milliseconds and there you have it. The email is on its way to the fax machine.

Fax History section

Where all fax related transactions meetup. You can filter incoming and outgoing faxes, by users, departments, fax status, dates, etc.. Exactly as you would do with phone interactions.

You can use all that stored data via numerous actions. For example: Download, share, resend, view log of the fax and even open a ticket for support if something went wrong. All in one simple and user-friendly place.

Finally using a fax is in one place and relies only on yourself. Simple, easy, reliable.