Voicenter | Voicemail to email

All your voice messages are always within your reach!

Voicenter’s Voicemail2mail service is designed to make your daily voicemail checks a walk in the park. Forget about getting stuck in your voicemail box all day long and listening through every message just to identify which clients tried to reach you - Check your email instead.

Our service allows you to configure mailing lists and users to receive Voice messages when they are away or unavailable. We simply make a digital copy of the message and send it to Wherever you need, so you can play it from anywhere including your mobile device.

Messages are also stored in our cloud in case you deleted your Email or lost the message.

All your voice messages are always within your reach!

Feature Common use cases

Save precious time to focus on mission-critical tasks

How many messages are in your voicemail box? Are all of them important? Does at least 30% of them offer something in exchange for your time spent listening? Well, the days of browsing through the list message by message and monotonous clicking “delete” are long gone now thanks to Voicenter. Open your mailbox and check who was calling and why, before investing precious moments to listen through yet another advertisement.

Manage voicemail from your mailbox

Nowadays many business people have multiple numbers or even phones. Our voicemail to email service allows you to instantaneously know about receiving a voicemail even if the number the caller was trying to connect was unavailable. You will receive an email notification with caller info so you can call back anytime, anywhere, on your terms.

How does it work?

Each client who enters one of your organizational VM, is actually already inside our Voicenter cloud. The client will hear the record you chose to play him and after the “Bip” he will leave a message. That message will be transformed into an MP3 file and via our records transfer proxy, uploaded to your interface and our cloud. In the meanwhile our Proxy voice to Email servers will generate an email to you or your email group which contains your clients audio file together with your clients phone number and time frame. In a matter of several minutes you will get notified once a client left you a voice message and you don't need to be near your working station.

Some of the common reasons may be an after working hours Voice Message from your IVR, an extension which was unavailable or even your mobile number. It does matter why they entered the VM box, but don't worry, you will not miss out on their messages.

Voicemail to email configuration

The voicemail servers will perform the following checks before sending to make sure that you receive the voice message correctly and quickly.

1. Check the number from which the voicemail message was received.

2. Associate with your preset voicemail box.

3. Verifying the email addresses of the user or group of users set up for voicemail.

4. Send the voice message along with the caller's ID and name (where this feature is supported) directly to their email box.

Whenever you want to reconfigure voicemail or change an existing one, you can simply do it in 3 steps — no more agonizing processes.

Voicemail box settings for email - Full control over all voicemail settings separately.

Email list - setting up email records to send. Select an email address or group of emails associated with each voicemail you've created.

Voice message history: All voice messages will be stored in your voice message history so you can watch, listen to, and share those messages the way you want. You can also see when the voice message was received and whether it was read by the user who received it to their P.O. box. This part of the admin interface helps you monitor and control all voice messages in your organization. If necessary, you can share or download the relevant content and forward it to the desired users.